You can download the latest version of Windows 7 Codec Pack. Right-click on the Selected Hard disk drive that you want to check and then select “Properties”. I've never had that happen before. Microsoft global customer service number. A problem caused the program to stop working correctly. But you can rename the old “Windows Photo Viewer” folder to something like “(delete me later)”, and then move your new folder into “Program Files”. 5. :D No more irritating pop-up saying COM Surrogate has stopped working. Retrieve the whole folder “C:\Program Files\Windows Photo Viewer” from another healthy computer using a USB disk or network or whatever (or use the links below). If you have DivX or Nero installe… I have a new laptop running Windows 7. We manually updated all the codecs to their latest versions including ffdshow, Windows 7 Codec Pack and others. I have read dozens of threads and tried multiple solutions with no effect. I attached a fix, but in case you wanted to try another if this one didn't help you, I attached some others. 7. It seemed like the dllhost (the COM Surrogate) tried to load the image preview in the bottom Details pane. But as you can see in our case the key problem is ImagingEngine.dll, and it has nothing to do with Nero or video codec packs from those links above. Suddenly my Microsoft Windows 7 started to throw “COM Surrogate” error when I try to view any picture with its built-in Windows Photo Viewer. It is re-registering the .dll's. Reboot. Choose Windows Photo Viewer and exit the Settings menu, and you're done -- photos will now open up in Windows Photo Viewer. Also, after replacing the photoviewer.dll file, I couldn't set the owner back to 'TrustedInstaller", obviously only the system can do that. COM Surrogate has stopped working. I have a machine that is running Windows 7 Pro, occasionally, the user will attempt to open a picture using Windows picture viewer and a message will appear saying that Com Surrogate has stopped responding. "com surrogate has stopped working" when viewing photos in Windows photo viewer. The advices which you can find in the internet says to reinstall Nero or codec packs. Hold the Windows Key and Press E.On Windows 7/Vista – You will see the drives listed. I had a problem a week ago when I managed to download a bunch of JUNK that came with something I wanted. It was related to the Windows Photo Viewer. Make sure the binary is stored at the specific path or debug it to check for problems with the binary or dependent .dll files. The only difference was the installed Picasa Photo Viewer. Just click once. technical support services. Click the Tools tab from the top and then click Check Now under Error-Checking.. press Windows+R and open up RUN, Type and press enter with the below links 1) regsvr32 jscript.dll 2) regsvr32 vbscript.dll. I have read dozens of threads and tried multiple solutions with no effect. 4. COM Surrogate has stopped working-Fujitsu school laptop,Windows 7 enterprise location: microsoft.com - date: June 13, 2013 FUJITSU LAPTOP: COM Surrogate has stopped working: When viewing images in Windows Photo Viewer Problem signature: Problem Event Name: APPCRASH Application Name: DllHost.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bca54 … So far the issue has not returned. Looking at some pictures - COM Surrogate has stopped working. Jump to Latest Follow Status Not open for further replies. I realized that this only happens when I follow the EXACT steps below. Rename “Windows Photo Viewer” to “(delete me later)”. 6. ... Photo Gallery Has Stopped Working. Also, after replacing the photoviewer.dll file, I couldn't set the owner back to 'TrustedInstaller", obviously only the system can do that. Got that fixed. You can help protect yourself from scammers by verifying that the contact is a, official Original Title: window photo viewer not responding. So I just got a new Alienware Area-51m laptop which came preinstalled with the latest build of Windows 1809, I did the latest Windows update then started applying my tweaks, however, when I applied the restore Windows Photo Viewer for All Users tweak, I still couldn't find the Windows Photo Viewer in the default apps like I used to. For Windows 7 64-bit, you have to exclude the dllhost.exe file in this path: C:\Windows\SysWOW64\dllhost.exe The error says “COM Surrogate has stopped working” and looks like this: If you click on “View problem details” you get this or something similar: If you will try to google for this error, you will probably find this and this and similar pages, which give you few more details on the surrogate technique and advices on how to solve this issue. I have Windows 7 Ultimate 64 bit, with all updates installed. No need to apologize. technical support services. After clicking on OK, I get an message stating that COM Surrogate has stopped working. It worked for me. Windows 7 Forums is the largest help and support community, providing friendly help and advice for Microsoft Windows 7 Computers such as Dell, HP, Acer, Asus or a custom build. 1 Solution. Just by looking at the name, most people have no idea of what it is (some of them even think it might be a virus). [Window Title] COM Surrogate [Main Instruction] COM Surrogate has stopped working [Content] A problem caused the program to stop working correctly. 1. Windows Photo Viewer ...COM Surrogate not working O.k. Paint seems to be working from time to time.. (e.g. In other words, step by step solution for this “COM Surrogate” error is like this: 1. The module "c:\Program Files\Windows Photo Viewer\PhotoViewer.dll" failed to load. official If "X1.jpg" was the one on which COM Surrogate stopped working, then now it is "X2.jpg". Though actually we have no need to care what it is and what all this means and how things work. Read more from TechRepublic: 20 pro tips to make Windows … I wasn't able to check the answers here for a couple of days, so now I checked it again and and tried Photo Viewer, now it works without a problem. Storage; Storage Hardware; Microsoft Legacy OS; Windows 7; 13 Comments. Windows will close program and notify you if a … I read somewhere that codecs can cause it - but I'm still getting it even though I've upgraded the K-Lite Codec Pack (Standard) from pre-installed version 7.0.0 to current version 8.8.0 (and installed the current version of the K-Lite Codec Pack (64 Bit)). Windows Photo Viewer ...COM Surrogate not working O.k. 2. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Well before i reinstalled my Workstation the preview of a photo via context menu was working normal, now it crashs the Surrogate. Open your image, check that everything works. Last Modified: 2013-11-14. I have a new laptop running Windows 7. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Make your folder options look like mine. The icons on my desktop would not open. Rename “Windows Photo Viewer” to “(delete me later)”. Got that fixed. This did not happen in Windows XP. If that DLL code dies during execution, only DllHost.exe surrogate process dies (giving us this “COM Surrogate has stopped working” error) and the initial process stills alive. I bought a brand new Pavilion dv7-7008tx with 64-bit Windows 7 Home Premium on 16 June 2012 and am having *exactly* the same problem. com surrogate has stopped working แก้ยังไงครับ เปิดไฟล์อะไรไม่ได้เลย TT . Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary 5. Now all images and photos are opened with no COM Surrogate error. [Close program] - Mike Hi, I had the same problem with only ONE computer on the network. Copy healthy “Windows Photo Viewer” folder from step 1  into “C:\Program Files”, so there will be “C:\Program Files\Windows Photo Viewer” folder with usual files. Jump to Latest Follow Status Not open for further replies. Rebooting is not necessary — it helps immediately. You can follow the question or vote as helpful, but you cannot reply to this thread. Though you cannot overwrite or delete these files on your computer, even in safe mode (probably these files are used and locked or are  in any other way protected) . Microsoft Agent or 1 - 4 of 4 Posts ... Now all of a sudden when I am looking through photos using Windows Photo Viewer, I started getting these COM surrogate errors. Microsoft Employee and that the phone number is an With that said, let’s see how we can fix the photo viewer issue on Windows 10. Check both the Options and the Click Start. Or keep it. It appears to be caused by the dllhost.exe crashing. Check both the Options and the Click Start. Suddenly, from some moment on today I can no longer open images with Windows Photo Viewer. Open the charms. I changed a few options in Folder Options and Voila!! The driver installation program gave me the option to use the the printer over my wireless network, so I chose that. Let me know if they help. To fix this issue, the photo viewer app in Windows 7 is to be enabled in Windows 10. For example, by default the icons for unsupported media formats won’t be displayed correctly in Windows 10. If you are using Nero, you can try upgrading to the latest version (7.7.5.1+) If you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. If you would like to do Refresh function, please follow the below steps. When I'm viewing photos using Windows Photo Viewer, I repeatedly receive the message, "Com Surrogate has stopped working. after an appropriate attempt to solve the problem was undertaken). On the last step in that article, click Add and then add the following exe file in Windows 7 32-bit: C:\Windows\System32\dllhost.exe. Windows will close program and notify you if a … I googled it and found tens of suggestions to fix it and none has solved the problem. When you open the task manager you can find a process running named “COM Surrogate”.. COM or Component Object Model is an interface used by Microsoft to allow developers to create a “COM objects” for different programming languages. Click the Tools tab from the top and then click Check Now under Error-Checking.. Obviously since it was a video/picture problem, we thought it could be something with the current set of codecs installed. Open your image, check that everything works. More on that, symptoms of the problems are not the same as others’ ones: you have COM Surrogate error when you try to view an image, not when entering a folder with media files and their thumbnails. to do hard reboot. When I'm viewing photos using Windows Photo Viewer, I repeatedly receive the message, "Com Surrogate has stopped working. I am pleased to report that the printer works great now and I can print directly from the Photo Viewer in Windows 7 as well as all of my other programs to the Lexmark X7675. press Windows+R and open up RUN, Type and press enter with the below links 1) regsvr32 jscript.dll 2) regsvr32 vbscript.dll. A problem caused the program to stop working correctly. That’s it. If I click Cancel a few times, it eventually goes away and I can access what I want, but it’s pretty annoying. 7. 3. I have a machine that is running Windows 7 Pro, occasionally, the user will attempt to open a picture using Windows picture viewer and a message will appear saying that Com Surrogate has stopped responding. I have not seen them with Windows Live Photo Gallery (yet) But note that it contains only Russian MUI files (you can add your own manually), and the files are as fresh as 2011-04-25: Fault Module Name:       ImagingEngine.dll, OS Version:               6.1.7600.2.0.0.768.3, Additional Information 2: 0a9e372d3b4ad19135b953a78882e789, Additional Information 4: 0a9e372d3b4ad19135b953a78882e789, of a kooky software developer with megalomaniacal inferiority complex. Learn More. I set everything back as it was before with Data Execution Prevention. 1 - 4 of 4 Posts ... Now all of a sudden when I am looking through photos using Windows Photo Viewer, I started getting these COM surrogate errors. The window photo viewer seem to be hang (Not responding) after some flipping though image file at a picture folder. I closed the lid for a minute, hoping that may help, but upon opening, my screen is blank. Error:"COM Surrogate has stopped working" while viewing photos in Windows Photo Viewer location: microsoft.com - date: August 1, 2010 Original Title: window photo viewer not responding The window photo viewer seem to be hang (Not responding) after some flipping though image file at … On Windows 8/10, chose This PC from the left pane to view the drives. Now I go to open a .png and the Photo viewer will not open ...Just the message " COM Surrogate not working". 4. I appreciate any help very much especially if you have had this problem and found a solution all the best Try to End the viewer using task Manager, error pop up saying com surrogate stopped working. COM Surrogate(dllhost.exe) COM Surrogate is a process running on the Windows operating system. Microsoft global customer service number. That is because the size of Windows 8 recovery partition is different with Windows 8.1. I have 2,896 Views. In command Prompt type each seperately and hit enter after each. This thread is locked. You can read my previous post on how to turn off DEP in Windows. The icons on my desktop would not open. =) Ctrl, alt, del was actually unresponsive. On Windows 8/10, chose This PC from the left pane to view the drives. Hi all, I have Windows 7 professional and a minimal set of software installed. Blinkr asked on 2013-04-04. We want our photos being shown. If this killing code were executed in the initial process directly, then the initial process dies instead of surrogate. I had a problem a week ago when I managed to download a bunch of JUNK that came with something I wanted. Thanks for your feedback, it helps us improve the site. okay the issue disappears after creating a new Windows profile. Process COM Surrogate (dllhost.exe) is a system process that allows to register COM objects (Component Object Model) in Windows 10, 8 or Windows 7. Hold the Windows Key and Press E.On Windows 7/Vista – You will see the drives listed. So, to solve this, I’ve copied the whole “C:\Program Files\Windows Photo Viewer” folder from another healthy system. It also happened when I tried to click Personalize on the desktop and when trying to use the Control Panel. I have not seen them with Windows Live Photo Gallery (yet) So I'll stick to that solution, although I wouldn't mind to know what happened. I have neither of them, but only more or less clean Windows installation and all its usual updates. Delete “C:\Program Files\(delete me later)” folder. So it creates a “surrogate” to execute the code. So I'll stick to that solution, although I wouldn't mind to know what happened. It seem to be functing fine, before i uninstalled Mcafee Security Center, ran a Mcafee removal program, MCPR and installed kaspersky internet security 2011. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. 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