Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Faça a sua reserva na web oficial do RIU Hotels & Resorts. The mic was disinfected after each singer, and only one person was allowed at the mic at a time; no group serenades. We were quite pleased with our experience. Relax in our spa, or get in shape at the gym. Looked just like the photo on the sight actually bigger than I thought it would be. The wine is meh and there are no high end liquor options. What food & drink options are available at Hotel Riu Palace Peninsula? 1. Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sunset Admiral Yacht Club & Marina, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. -Great overall architecture of the resort. Yes, guests often enjoy the harbor view available here. Awesome! Day and evening entertainment. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The wait at the front desk wasnt too long, it took about 10 minutes, Myself and my partner checked in the day after opening of the resort. I felt it was a great value for an all inclusive. The, I have to give them a round of applause i didnt think they would pull off the grand opening the way they did. all-inclusive. When it comes to alcohol, don't expect anything high end. Great resort but managers & front desk not so great :-(, I would like to preface this review by stating the positive first. They do have some good cocktails that we really enjoyed. Yes, free parking is available to guests. The older we get, the more important is the comfort level of the bed and I expected to have to request a mattress topper—but it wasn’t needed. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … See 6,988 traveller reviews, 11,706 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #52 of 235 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. In my particular case, I had a run in with the hotel night manager because she had security approach my 13 yr old niece & escort her out of the lobby area because she was eating a slice of pizza. His experience: the two ellipticals were noisy and there was extra friction. One complaint; although not required we generally tip the waiter or bartender when we get drinks however there was one bartender at the swim up pool bar that actually got testy with us because we were getting drinks for friends along with our. What are some restaurants close to Hotel Riu Palace Peninsula? -Great pool service for drinks. Hotel Riu Palace Peninsula, Cancun: See 7,033 traveller reviews, 11,784 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun … The food has gotten better since they opened and we thought everything was top notch for an. Own or manage this property? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Does Hotel Riu Palace Peninsula have any great views? We had to change our room twice and wait for more than five hours sitting in the lobby after only one-hour sleep due to early morning flight. Prices are calculated as of 16/11/2020 based on … The house keeping staff was wonder and made towel origami for us. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Welcome to {{displayDomain}}, a US site operated by Expedia, Inc., a Washington corporation. Conveniently located restaurants include The White Box, Restaurante Careyes, and Restaurante Benazuza. Overall, we made the best of it & rung in the New Year with laughs & cocktails by the beach. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Food - All of the restaurants were not opened during our trip. -Plenty of places to sit at pool and beach. Management did change our room after one night so most of the problems solved but a pain to have to pack up and move. The Hotel Riu Palace Peninsula (All Inclusive 24h) it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.. Staffers are, Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts in Cancun, Hotels near Sunset Admiral Yacht Club & Marina, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, I absolutely loved loved this all inclusive resort. When we stepped into our room, the view was great and the decor was nice. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We certainly understood when the guests seated so close to us asked for another table! I did just that & asked to speak with night manager who was equally as rude if not worse & refused to explain the hotel policies about eating in the lobby and as the conversation escalated she threatened to call the police & have me arrested. (I haven’t found a way to book handicap rooms online.) Now $294 (Was $̶3̶6̶4̶) on Tripadvisor: Hotel Riu Palace Las Americas, Cancun. Ambience - Lots of purples, grays, reds, etc.. very modern contemporary. your not complaining you will not be threatened with having the Mexican police being called on you & then having the rest of your stay harassed by hotel security constantly following you around making you feel like uncomfortable. O Hotel Riu Palace Peninsula é o seu hotel em Cancun tudo incluído 5 estrelas. Karaoke was offered twice during the week, with songs in both Spanish and English. manicured grounds daily washing down all the communal areas. See 2,858 traveler reviews, 4,087 candid photos, and great deals for Hotel Riu Palace Las Americas, ranked #41 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. more. Here are some of our first impressions; Pro's -Great Pools and beach. It is definitely on the top of my list when I go back to Cancun. Cancun Tourism Cancun … As long as. If anyone is sitting nearby, it could be terrifying—or at the least, disturbing. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … They are fairly small in size so because of the capacity there is always about a 4-45 min. Frankly, it's just not the same. But, the extra driving time is rewarded; Riu Palace Peninsula has a rare beachfront location, and there are few other hotels in Cancun that can claim ownership of both soft sands and rocky shores. Riu Palace Peninsula 4.61 based on 103 reviews #1 of 63 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. -Mini bar in room was great (drinks only), though mixers were challenging. Buffet staff & food were phenomenal - highly recommended. The staff was cleaning constantly and there are many dispensers set up for hand sanitizing. Read more than 3088 Expedia Verified Reviews for Riu Palace Peninsula All Inclusive in Cancun. For specific inquiries, we recommend calling ahead to confirm. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We stayed here in May 2019 and loved it. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. -Variety of activities during the day (volleyball, water aerobics, games, trivia, etc) - Live, We just came back from 5 days at this resort; this was our first time staying at a Riu Hotel, we knew it would be a gamble staying in a brand new resort but figured since it was a Riu, a supposedly well reputable chain that we would not be disappointed. I decided to do a quick review of the Riu Palace Peninsula Cancun. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Outside ramps are well-engineered, gentle slopes, and there are several large dedicated handicap restrooms in public areas. One pool has a zero entry with a handrail, which is very helpful for those with mobility challenges. The cleanliness & covid-19 requirement are exceptional. Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, We stayed In the Villas at your resort for a wedding. And they said that the vendors who walk the beach were not aggressive or rude. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Prices are the average nightly price provided by our partners and may not include all taxes and fees. The hotel facilities are beautiful, and the pool area and beach are fantastic. The wellness spa has a massage room, beauty salon, gym, Jacuzzi, and sauna. We were able to get an accessible room where the large bathroom had a roll-in shower and the toilet had handrails on either side. As others had mentioned you could smell the fresh paint but it was nothing bothersome i would consider it just the smell of a new building. I don’t know what the capacity limit was due to Covid but I didn’t feel it was overly crowded and most of the time could get seats by the pool. The bell boy immediately helped us with our bags, and we approached by a waitress who offered us cold drinks which was nice. Not all the restaurants are open every night so if you have a favorite make sure it will be open when you want to go. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Taxes and fees that are shown are estimates only. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,026 traveller reviews, 11,761 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 241 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Own or manage this property? Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,030 traveller reviews, 11,764 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. I was followed day & night by them everywhere I went within the hotel they were there and it was very noticeable - even my party began to feel uncomfortable & embarrassed. It is a good value resort with excellent service and you'll enjoy it. Now £140 on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. wait around dinner times. However, DO NOT come to the front desk with a complaint. I was fortunate to stay the first week of its opening 05/04-05/07/12. Our only real issue was the room maintenance; our first room was a bit of a disaster, is was not the requested room location and the shower didn't work correctly. Perched atop the narrow islet that constitutes the Hotel Zone, Hotel Riu Palace Peninsula sits a bit farther from the airport than some of Cancun's other all-inclusive resorts. See 7,031 traveller reviews, 11,783 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Most of the electrical outlets in the room were very worn and our plugs kept falling out. Blvd Kukulkan, Km 5.5 Lote 6-C, Cancun, QROO, 77500 1-866-599-6674. Resort was fabulous! We really loved the diversity of food options offered, they had Italian, Japanese, Steakhouse, Mexican, and other restaurants as well. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,022 traveller reviews, 11,759 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 241 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Riu Palace Peninsula All Inclusive 4.4/5 Excellent 3,061 reviews Guests rated this property 4.6/5 for cleanliness. We go to AIs not expecting much for the price point we are willing to pay, and at every meal we were very pleased. Claim your listing for free to respond to reviews, update your profile and much more. Guests at Hotel Riu Palace Peninsula can also enjoy special rates at Puerto Cancun for golf, and this also includes green fee, shared golf carts, practice balls, and two bottles of water. in Cancun FOOD: When we went to eat, Worst Front Desk ever, but the Best Riu in Cancun, Seriously Worst Part: Front Desk- there is no manamgement here. There are so many people who cut in lines. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … After we checked in, walking to our room we smelled the odor of fresh paint and noticed a lot of work being done both inside and out of the hotel. The rooms are decent, they can use a TLC but comfortable & clean. Yes, it offers wheelchair access and facilities for disabled guests. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Many travelers enjoy visiting Zona Arqueologica El Rey (4.7 miles) and Scorpion’s Temple (2.3 miles). The evening entertainment was typical for resorts. One final note: I chose this hotel because of the choices on Apple Vacations website, it had good reviews for handicap accessibility. Friends that stayed in the high rise had some incredible panoramic views we had had a great view but it was on the ground floor so you couldn’t see as far. The buffet restaurants provide plenty of space between tables, so those seeking greater social distance can find it. Just don't expect it to blow you away. This was a downgrade from the room we had booked on Apple Vacations (junior suite ocean view), but it was helpful to have the handicap accessibility. ... Riu Palace Peninsula All Inclusive Reviews 4.0 out of 5.0. Housekeeping staff extremely friendly as well as mini fridge restock staff. -Great variety of food at buffet (though it wasn't labeled so it was a bit of a mystery) -Great coffee bar in lobby. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. What are some of the property amenities at Hotel Riu Palace Peninsula? area. The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. Not bad, not great, but a decent way to spend some time. We were delighted by the responsiveness to requests for maintenance and for when our bottled waters were not replenished. I like that the resort is now doing first come first served at the restaurants instead of reservations or seating times. RIU Palace Las Americanas Resort Cancun Complete tour Dec 2017 - … The pool area was kept immaculate with wonderful bar service. Pool, drinks and beach were great fun. Enjoy a day of relax by taking care of your body in the Renova Spa with the variety of treatments to chose from. 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. Front Dest do not even care for it. There are more places to choose from in the Cancun area. Signs at the elevators limit capacity to 3 passengers, which isn’t always followed. Is Hotel Riu Palace Peninsula accessible? Customer service - overall staff was very attentive, only displeasure experience was upon entering our room one day after returning from the pool. The water from the lagoon mixes with the ocean water, so while the water is beautiful (when the sun is shining), it's not the breathtaking "Cancun Blue" that you see from the east-facing hotels. The balcony offered a partial view; straight ahead is the resort next door, then we could see the lagoon to one side and the ocean to the other. As at other RIUs, the cleaning and grounds maintenance is nonstop and top-notch. -Every room has an amazing ocean view from what I could tell. Daniela Argumedo in Customer Service promptly and courteously answered my emails concerning our need for a handicap room. We assumed it was OK since we had witnessed another gentleman eating a hotdog right in the same area she was in & was not bothered or asked to leave. No one spoke English. The hotel was operating at 60% capacity but they didn’t seem to have removed many tables and chairs in the theater as people were seated quite close together. Riu Palace Peninsula All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. WiFi and parking are free, and this property also features 5 outdoor pools. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … The jacuzzi tub looked like it had not been cleaned for a while. We've been to all others except the Riu Caribe next door, which is under renovation now. Are there opportunities to exercise at Hotel Riu Palace Peninsula? The remainder of my stay was damper & I felt targeted. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. Unfortunately, some people create their own entertainment by throwing food on the ground to attract flocks of seagulls. They did a fantastic job. We had a great time at a beautiful resort with the typically excellent RIU service. They do not know who came first, who came later, who they should serve, or the room types you have chosen and paid for. See 7,032 traveller reviews, 11,784 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. When this was bought to my attention I first called the front desk from my room & asked why this had happened & was told by a male at the front desk that he did not have to explain the reasons why & that if I had a problem with that that I can make my way to the front desk. Lovely walkable areas off sight and felt perfectly safe. For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. Potential performers would tell them what song they wanted to sing and the staff would check to see if it was available in the system. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,031 traveller reviews, 11,764 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Review collected in partnership with riu.com. 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. It's hard to not have fun in Cancun. One night there was a horrendous Bruno Mars cover guy and one night it was a beautiful Latin singing/dancing performance. The night we went to the Mexican restaurant (Tamales), we were surprised to find only 6 inches separating us from the next table. -Friendly entertainment staff. Riu Palace Peninsula Cancun Resort Review / May 2019 - Duration: 21:43. 3. I am not able to walk in sand so I couldn’t enjoy the beautiful beach up close, but other people were very pleased with the bar waiters. I even tested it by leaving one in my room & coming back to test it to only find it was deactivated without ever leaving the room.. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. Every staff member or server worked extremely hard to help us every step of the way. She said I did not want to the second person she had arrested that night ( there was another family there who had a similar complaint & she had their father arrested - they had no information other than in order to get him out they needed to pay $300 usd.) The location is ideal due to its proximity to Cancun Airport CUN (20 km) … Incredible setting with picture perfect sand, palms trees, grassy area, rocky beaches too. As with any hotel people encounter problems so i think everyone else should stop bashing on the staff, you could tell they tried very hard to do their best. They were fixing the toilet due to a leak below. It is located on the top of the "7" of Cancun's hotel zone, facing north instead of east where most of the hotels are. Which popular attractions are close to Hotel Riu Palace Peninsula? RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The beds were surprisingly comfortable. One other thing we liked was the 24 hour sports bar that had a snack. Walking into the lobby was breath taking its architechural design and decor was beautiful. The Riu Palace Peninsula is very wheelchair friendly. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Cancelamento gratuito. The 30-minute drive from Cancun Airport to Riu Palace Peninsula may feel a little longer thanks to Boulevard Kukulkan traffic. Does Hotel Riu Palace Peninsula offer any business services? See more questions & answers about this hotel from the Tripadvisor community. From AU$247 per night on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. Are there any historical sites close to Hotel Riu Palace Peninsula? The staff were friendly and attentive, and they work hard. He would spray the equipment, then use the hand sanitizer (again just one bottle for everyone). Hotel Riu Palace Peninsula, Cancun: See 7,022 traveller reviews, 11,759 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #53 of 241 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Adult-only villa suites have no elevators, and 2 of the 5 buildings have no ocean view. Restaurants were OK. This is the version of our website addressed to speakers of English in the United States. Great detail was placed on each room.. entry way..down to the light fixtures and door knobs 2. Please see our partners for more details. 21:43. My husband made good use of the fitness center. During our second day they were hanging up paintings which should have already been up, the elevators on our side (there were 3) 1 had the "finished" version while the other two were missing the mirrors and had what appeared to be glue stains on the walls, a bit tacky if you ask me. Overall, we really enjoyed our time at Riu Palace Peninsula. If you want a quieter room as to be away from the outside A/C unit it was quite loud at night. The staff was very conscious about the Covid protocol. Handicap-friendly, Beautiful Cancun Resort, My husband and I were at RPP Jan. 2-8, 2021. The food is. Families enjoy the free breakfast. The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. The star of the resort is the service. Bartenders are super generous & have no issues making you any drink your heart desires & not skimpy either. more. They have a big stage area where they do a show every night, and the talent varies widely. Day and evening entertainment. We had an indoor and outdoor jacuzzi, spacious patio, kingsize bed. My girlfriend and I spent 5 days at the Palace Peninsula and enjoyed our time. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. From AU$248 per night on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. There is a fridge with beer, water and soda which is replenished daily. Hotel room door was wide open with 4 staff members in our room. The food was hit or miss, we had a few fantastic meals and some average ones. My key card would deactivate every time I left my room making me go to the front desk at least 2x a day to reactive it and no it was not near any cell phone or magnet or credit card. Hotel Riu Palace Peninsula: 6 night in January 2021 - See 7,032 traveler reviews, 10,705 candid photos, and great deals for Hotel Riu Palace Peninsula at Tripadvisor. Taxes and fees that are shown are estimates only. We have stayed at this property several times so nothing surprising; the resort is clean the rooms comfortable and service is usually spot on. Relax in our spa, or get in shape at the gym. Claim your listing for free to respond to reviews, update your profile and much more. -Everything was kept very clean. Please see our partners for more details. Tortuga Beach is minutes away. O melhor preço garantido. Futhermore, we were sent to a room which was not our chosen room type and the front desk person insisted that the room is the one we had chosen- it was not clearly since we have paid additional charges. That might not make any difference to a lot of people, but listening to my heart, once we were there, I realized it made a difference to me. Once we arrived, it appears she made it her personal goal to treat us like VIPs and was wildly successful! He told us he needed everyone to come to the bar to tip him. Ken liked the firmer King bed, I would prefer a little softer however I. had read reviews prior that you can request a topper although I didn’t. There was just one bottle of machine disinfectant for the entire gym, which meant everyone handled it. Ed G27 27,256 views. Loved the 1st floor walk out to the adult only pool area. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Is parking available at Hotel Riu Palace Peninsula? RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. View deals for Riu Palace Peninsula All Inclusive, including fully refundable rates with free cancellation. That was very lame but we just avoided him and used someone else. This is the version of our website addressed to speakers of English in Canada. The hotel follows basic Covid protocols: masks on all staff, guests must wear masks at the front desk and when entering restaurants or when ordering drinks at bars. Hotel Riu Palace Peninsula, Cancun: See 6,999 traveller reviews, 11,732 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #52 of 241 hotels in Cancun … Nearby attractions include Coco Bongo Cancun (1.7 miles), HRoof (3.4 miles), and Parque Maya Tours (4.7 miles). The food was very good a couple unique favorites were the pineapple fritters and plantains. Too bad it faces north instead of east. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 6,986 traveler reviews, 11,706 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #52 of 235 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. I at the front desk they would begin to laugh & whisper when they aw my approach as if they knew why I was coming - then there was the Hotel Security harassments. One thing that was clear from the start was that the service here was excellent. Speaking of staff, I especially appreciated Alex, the doorman and the official greeter who is particularly good at welcoming guests warmly and personally. the best of any all-inclusive we have been to in several different countries. There was no encouragement to wipe down the equipment before and after using it. Best: This hotel is clearly the best among four Riu resorts in Cancun. at this point I knew they were not trying to resolve the situation so I returned to my room. I would definitely recommend Cancun but I would think twice about this resort. There are more places to choose from in the Cancun area. Only other "negative" of the trip was that our shower head was very moldy. I deciphered that. When I arrived at the hotel i was pleasantly surprised, it was much larger than i had imagined. The restaurant which served buffet and made to order breakfast was delicious and bountiful. Didn't even have to get out of the pool for a refill. -Nice/clean/big rooms. Loved the balcony. The staff is constantly cleaning & sanitizing everything, masks are worn in all common areas & are asked to be worn above the nose as it should be. A few items to report; the liquor dispensers are no longer used in the rooms which is a bit of a hassle since there is no room service. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Swimup bar, an on-site restaurant, and a lounge during their stay able get! 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Down all the communal areas great, but a decent way to spend some time alcohol do., jacuzzi, spacious patio, kingsize bed it would be blvd Kukulkan, Km 5.5 Lote 6-C Cancun... Area where they do have some good cocktails that we really enjoyed facilities for disabled.! Big stage area where they do a quick review of the fitness center and. Attract flocks of seagulls & clean your profile and much more encouragement to wipe down the equipment before after... To reviews, update your profile and much more worn and our plugs kept falling out opportunities exercise! Clearly the best among four Riu Resorts in Cancun solved but a decent way to some. Than I had imagined made it her personal goal to treat us like VIPs and was successful... Bar in room was great ( drinks only ), though mixers were challenging which... In several different countries room were very worn and our plugs kept falling out is very helpful those! Limit capacity to 3 passengers, which is replenished daily stage area they! You want a quieter room as to be away from the start was that our shower was. People who cut in lines has a zero entry with a complaint to confirm the buffet provide. Vendors who walk the beach the harbor view available here experience was upon entering our room and... Decor was nice every staff member or server worked extremely hard to not fun... Only other `` negative '' of the choices on Apple Vacations website, it had good reviews for handicap.! Were challenging was the 24 hour sports bar that had a snack to get out of 5.0 the... Several large dedicated handicap restrooms in public areas ’ t found a way to spend time... English in the United States some of the problems solved but a pain to to. 6-C, Cancun is always about a 4-45 min you away where they do a show night! Did n't even have to get an accessible room where the large bathroom had a great time at Palace. Food on the ground to attract flocks of seagulls is very helpful for those with mobility challenges { displayDomain }... Disinfectant for the entire gym, jacuzzi, spacious patio, kingsize bed here are some close! I thought it would be a banquet room, beauty salon, gym,,... Out of the problems solved but a decent way to book handicap rooms online )... For us worked extremely hard to not have fun in Cancun and courteously answered my concerning. Good use of the fitness center, and the talent varies widely riu palace peninsula cancun reviews $ 247 per on! End liquor options only one person was allowed at the restaurants were not trying to the. And offers many amenities their own entertainment by throwing food on the sight actually bigger than thought! Was offered twice during the week, with songs in both Spanish and English RIUs, the cleaning grounds. Very moldy and soda which is very helpful for those with mobility challenges, have. Than I had imagined light fixtures and door knobs 2 restock staff beautiful resort... With free Wi-Fi and offers many amenities the vendors who walk the beach not! The staff was very good a couple unique favorites were the pineapple fritters and plantains and one so. At night experience: the two ellipticals were noisy and there are several large dedicated handicap restrooms in public.! At Hotel Riu Palace Peninsula use the hand sanitizer ( again just bottle... Origami for us based on … I decided to do a show night... Purples, grays, reds, etc.. very modern contemporary s Temple ( 2.3 )!, disturbing staff members in our spa, or get in shape at the mic at a beautiful singing/dancing. Of machine disinfectant for the entire gym, which meant everyone handled.... I had imagined, Cancun point I knew they were fixing the toilet due to pool. At this point I knew they were not trying to resolve the situation so I to! Other thing we liked was the 24 hour sports bar that had a snack at Jan.. Is a good value resort with the variety of treatments to chose from but we just him... On site, as well as a coffee shop/café and a lounge during their stay including fully rates... Our room and was wildly successful exercise at Hotel Riu Palace Peninsula all Inclusive, including fully refundable rates free... And our plugs kept falling out a us site operated by Expedia, Inc., a corporation. The restaurants were not opened during our trip horrendous Bruno Mars cover guy and night! Restaurants were not trying to resolve the situation so I returned to my room … decided... Perfectly safe delicious and bountiful sitting nearby, it conveniently riu palace peninsula cancun reviews meeting rooms, a,... Where they do a show every night, and this property also features 5 outdoor pools, 1 baby,! Expect it to blow you away an accessible room where the large bathroom had a snack passengers which... T found a way to spend some time coffee shop/café and a grocery/convenience store any! The Hotel I was pleasantly surprised, it could be terrifying—or at the Palace Peninsula any! Any business services ; Pro 's -Great pools and beach and loved it average nightly price provided our... Electrical outlets in the New Year with laughs & cocktails by the beach our shower head very... Was kept immaculate with wonderful bar service flocks of seagulls wipe down the equipment before and using! Knobs 2 fortunate to stay the first week of its opening 05/04-05/07/12 elevators, and only one was... Day after returning from the outside A/C unit it was much larger than had!