Even the food is questionable for a hotel that advertises itself as child friend. There were a few add-ons that we signed up for, such as 15% off spa services and a private sliming for a family of four. This site does not include all credit card companies or all available credit card offers. “My dinner was good, but I ate it so fast,” my sister-in-law added. We had a wonderful time here at Nickelodeon Resort in Punta Cana - the entertainment staff were exceptional and took time to get to know the guests. A series of water features and sensory pools helped us unwind, and then we lounged in plush chairs under a thatched roof with open sides. The balconies had a glass railing and big, comfy chairs. Every day, a printed calendar of activities highlighted free character meetups. Today, we’re Embassy Suites fans. Please view our advertising policy page for more information. Currently no characters walking around, not many activities, no child friendly anything. Dear sttephanie25 On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. But otherwise, everything was in good shape. We will NOT return and will certainly let everyone we know know not to visit this hotel with small childrne. Get Directions +52 1 866 527 4762. So don’t act like one. "Excellent resort, amazing staff and a beautiful location. Popular attraction Macao Beach is located nearby. But we ended up sticking with the free house wines, liquors and beers. It is where the characters get to do their thing, and the brand is on full display. Nickelodeon Hotels & Resorts Punta Cana is an all-inclusive, family resort that is perfect if you're traveling with a baby and/or toddler. Everything was convenient, everything was plentiful, the staff was out of this world. The waves were rough during our weeklong visit, and the beach was covered in seaweed. The resort sits on the north side of the island, facing the open ocean. That was my first sign that the Nickelodeon Resort actually shared its grounds with another all-inclusive, the Sensatori Resort Punta Cana. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. I would like to subscribe to The Points Guy newsletters and special email promotions. This was especially true at lunchtime. The fancy, astronaut-themed Spacewalker was fun but confusing. Our guests praise the helpful staff and the clean rooms in our reviews. It was a great experience, but given the high price we paid, there were just too many little things that annoyed me. | Gourmet Inclusive® luxury resorts located in Mexico, Jamaica,Colombia & Croatia. Every day at 3pm, the water bucket filled with green water for a “mass sliming.” The staff really made a show of it, with dancing, loud music and a countdown — and the kids loved it. On the rare day we got my daughter to nap, I enjoyed a nice afternoon on the balcony, catching up on work and enjoying a cool beer. 2) The only reason our toddler had a good time was because the hotel was nearly empty. Nickelodeon Hotels & Resorts Riviera Maya. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Very friendly and went out of his way to make sure we had what we needed. They were never full but weren’t private, either. They already had my credit card info, so this added measure just felt cheap to me. It is great to know every detail that has exceeded your expectations and we are happy to hear you enjoyed our gourmet Cuisine and themed restaurant; we do our best to ensure all our guests are treated to a carefully crafted culinary experience. Press alt + / to open this menu. (My advice: Stick to the normal ketchup.). We told the concierge and took them 2 days to remove it. Which popular attractions are close to Nickelodeon Hotels & Resorts Punta Cana? The setting was nice and relaxed, the staff attentive. Each morning, we had dozens of choices, including two omelet stations, a wide selection of fruits, meats, cheeses, prepared eggs, pancakes and pastries. That's it. Until then, though, I’m happy enough to sit back and get slimed — as long as there’s a Bloody Mary waiting for me at the end. She is a GEM! But by the time it got to my table, the chocolate had cooled, and effect was less volcanic eruption and more lump of cold rock. Does Nickelodeon Hotels & Resorts Punta Cana have an airport shuttle? The breakfast tray was brought out to my balcony. We chose this resort because it had great reviews plus it advertised itself as family friendly everywhere we looked. The resort will be brand new and located on the beach, between tropical mangroves and a sandy white beach. On the face of it, that seemed reasonable for a character breakfast, but it seemed like less of a deal once we remembered we already had free breakfast at the resort’s main restaurant. On our second night, the air conditioning stopped working as we left for dinner. See more questions & answers about this hotel from the Tripadvisor community. Facebook. Enter the Nickelodeon Hotels & Resorts Punta Cana in the Dominican Republic. We look forward to your next visit to Nickelodeon Resort Punta Cana very soon! 214, Uvero Alto, Punta Cana 23000 Dominican Republic. The resort was stylish, and it was surprisingly difficult to tell which buildings belonged to Sensatori and which to Nickelodeon. The resort is one half of a dual Karisma property: the other half is the Azul Punta Cana. Many options for the kids and the upgraded room was great to allow us more space and to ensure separate areas." But then again, you can't expect less from Dominican Republic beaches. Related: Best Credit Cards for Family Travel. And the food here was exactly the same — we were paying extra just for an up-close experience with many characters at once. And there were logistical issues. 5) There was a wasps hive in the only available playgrounds. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. We escaped the madness with a set of 80-minute massages at the spa. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Finally, she got somebody on the phone who assured her it wouldn’t be a problem. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. I found this baffling. Karisma Hotels & Resorts is excited to introduce you to Nickelodeon Hotels & Resorts Riviera Maya, opening in 2021. I got the full story later, after noticing many kid-free couples hanging out around the shared pool and beach. This is a turn off, specially because when we paid 10K+ for a vacation in Mexico there was no strangers accessing the beach. My in-room Wi-Fi test got a download speed of 98 Mbps and an upload speed of 63 Mbps. No reviews found. The pools were nice, the waterpark amazing and the beach disappointing. It wasn’t. We both enjoy good food and wine and weren’t sure about an all inclusive, but this resort surpassed all our expectations! Hotel Resort. Slime-tastic fun for the whole family!. They quickly made connections with each of the kids and were a presence throughout our stay. While the two properties share the restaurant and shopping village, beach and infinity pool, only guests of Nickelodeon can … (Yes, there are a few such horror stories on TripAdvisor.). Contact Nickelodeon Hotels & Resorts Riviera Maya on Messenger. The staff members were some of the friendliest folks I’ve ever encountered at a large resort. But I won’t lament when our daughter ages out of our family’s Nickelodeon resort phase. Review of Azul Beach Resort Resort Riviera Cancun Reviewed November 4, 2015 This is the second time staying at this hotel, (first time in march) and when we went back in august there was all the Nickelodeon Entertainment for the children, new pool and play area and a Teenage Ninja Turtles Pizza Place! Drink selection was great as well, they definitely don’t go with cheap drinks as I have seen at other all inclusive places. Dinner, however, was inconsistent. Our room felt modern, but it also obviously seemed not to have been designed for kids — especially the sleek but impractical bathrooms. The Wi-Fi in the room and throughout the resort was relatively fast, and the coverage was almost everywhere. The hotel staff was excellent, everyone was attentive and helpful. Louis at the swim up bar was awesome. Overall an excellent, Dear C2677PTchrisg, Thank you for your review and kinds words, we appreciate the time taken to share your experiences. I had to get up and ask questions and harass people to get us checked in and into our rooms. However, when we later booked the private sliming, they too wanted the same letter to also staple to that bill. For instance, the shrimp cocktail was served in foam with spheres of cocktail sauce that didn’t quite break the right way. The characters did a little dance for the crowd and then made the rounds from table to table taking photos. People were lounging in the free cabanas and beach chairs, but I didn’t see many people in the ocean. Basically, there were plenty of options for the pickiest kid — or adult — and there were accommodations for an array of dietary restrictions, including gluten-free breads and almond milk. May 14, 2019 - The newest resort brand in the Karisma collection- Nickelodeon Punta Cana. Some of the characters we encountered were SpongeBob SquarePants, Patrick Star, the Teenage Mutant Ninja Turtles, Cosmo and Wanda from “The Fairly OddParents,” the crew from “PAW Patrol” and Dora the Explorer and Boots. A RED VENTURES COMPANY. There was just one catch: They were already high up, but the giant lip that rose up several extra inches to form the basin prevented our toddler from washing her hands by herself or brushing her teeth. I like to joke that my wife and I used to be Ritz-Carlton and Park Hyatt people. Carlos at the towel stand was great and loved pointing me to the dirty towels each time I needed a fresh one. Kind Regards, Your Hotel Management. It was a fun photo opportunity, but it wasn’t something I would have done if it weren’t included in our package. The best part of the dining was the way the resort transformed the town square each night with extra bars and sometimes food stations. And I’m fine with being an Embassy Suites family. The resort had everything we wanted. Some children have deadly allergies, this should have been taken with a sense of urgency. Everybody was extremely helpful. Are there opportunities to exercise at Nickelodeon Hotels & Resorts Punta Cana? You cannot tell me you are a luxury resort and harass me while I'm TRYING TO REST to sell me your dumb membership! Kind regards Hotel Management, We had a great time here on a multiple family trip. The fridge was empty and we had to call over and over to get someone to come and re-fill it. 22K likes. My in-laws were upgraded one category to our room class, and we were all placed together in the same hall in the building closest to the beach. 3) The beach is gorgeous. There was corrosion around the corners of the glass walls in the bathroom and plenty of scuffs and scratches. See, Nickelodeon Hotels & Resorts Punta Cana in the Dominican Republic, Marriott elites: Don’t be surprised if emails to your Ambassador go unanswered, Sci-fi or reality? The rooms with swim-up pools were nice, but the pools were shared with everybody else in that building. My wife and I came to really appreciate them. Service was friendly but inconsistent. We recommend calling ahead to confirm details. Fast-forward 44 minutes, and there was a knock on my door. 5.0 star rating About our star ratings ... We chose this resort because it had great reviews plus it advertised itself as family friendly everywhere we looked. Several characters appeared at intervals throughout the day in the designated meetup spot. Nickelodeon™ Hotels & Resorts Punta Cana and Opening Soon Nickelodeon™ Hotels & Resorts Riviera Cancun, a Karisma Gourmet Inclusive® Resort, is the first resort of its kind it the Caribbean and Mexico, a place where five-star service meets an all-star Nickelodeon™ experience. And all of it was in a shallow pool that didn’t require floaties. The staff speaks multiple languages, including English and Spanish. We wanted a place that appealed to the kids but didn’t drive the adults crazy, either. But even that didn’t work, with us showing up one night for dinner only to find they had no record of us. It was a small group at breakfast. The tub was too deep for any normal-sized parent to reach in and comfortably bathe his or her child. So join us on the golden sands of Uvero Alto Beach, just 25 miles north of Punta Cana Airport. Karisma Hotels & Resorts is excited to introduce you to Nickelodeon Hotels & Resorts Riviera Maya, opening in 2019. Kids will love the iconic Nickelodeon characters and experiences, while adults will savor the Gourmet Exclusive® experiences and spectacular setting. Nickelodeon Hotels & Resorts doesn’t compromise, combining unparalleled family fun with an elevated resort experience. Across the road (or through the pedestrian tunnel) was the waterpark and kids club. The massage was one of the better ones I’ve had in recent years, and the indoor-outdoor water area was fine. The high-tech ways hotels try to make us feel safe during a pandemic, Lufthansa’s Boeing 747-8 (and first class) returns to the US in March, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Is parking available at Nickelodeon Hotels & Resorts Punta Cana? As we pulled up to the resort, I noticed two separate check-in buildings. Accessibility Help. The good : 1) Sky (one of the hostess) was really the star of our trip. I do not think for the price this resort is worth it. We may receive compensation when you click on links to those products. Recently stayed at the Nickelodeon Resort Punta Cana for Spring Break right before the whole Corona mess and loved our stay. The bad. Then there was the fancy, adults-only restaurant, Kitchen 23. Our daughter, then 3, on the other hand, loved the adjacent waterpark, with its several levels of waterslides, water cannons and a giant bucket that dumped water on the crowd. Welcome to Nickelodeon Hotels & Resorts. it was an average stay, with bad service and disappointment after disappointment. I could have stayed there all day, but there was only so much babysitting we could ask of the grandparents. Personalized service is at the heart of the Karisma philosophy. And you have to make reservations to most of them .... the room service is horrible for sure . We had a great time, the resort was not busy when we arrived as they were opening up after the pandemic but picked up over New Years. We didn’t use it, though. During our weeklong stay, many things surpassed expectations, but a constant drip of service hiccups kept me from loving the hotel. The resort didn’t feel overly geared to kids unless you went looking for it. Hotel? Guest also have access to 7 Gourmet Inclusive Restaurants, 2 Gourmet Corners and 2 Inclusive bars and lounges within the resort and Gourmet Inclusive Village, shared with neighboring Sensatori Resort Punta Cana. 200 room boutique property on Uvero Alto Beach in Punta Cana. For adults, there were performances, bands and dancers. Still, there wasn’t enough shade at either pool, and we sometimes struggled to find enough chairs, but we were a large group on one of the busiest weeks. Well duh! Trying to explain that the spa had already taken the letter did not go over well. That turned out to be a pattern throughout our stay: Everyone was extremely friendly, but the paperwork needed for the simplest tasks, such as reserving a character breakfast, was cumbersome and took away valuable time that could have been spent at the pool. Karisma Hotels & Resorts. It took a call to the front desk on our second day for quick delivery of a plastic stool and the return of our daughter’s self-sufficiency. Home to turquoise waters and pristine beaches, Punta Cana is a jewel of the Dominican Republic. They wistle at you and try to sell you things while you try to relax with your family. Karisma Hotels & Resorts Things to Do at Nickelodeon Place . We weren’t the only group to have this problem, either. 3) There's 1 water park of a sort of decent size. The new resort will feature 276 oceanfront, swim-up suites, plus four themed penthouses with infinity swim-up pools and stunning ocean vistas. How our priorities have shifted have access to a Flat Suite, and an on-site during... Another slot, but a constant drip of service you encountered the fancy, Spacewalker... Asleep at 8pm snap family photos with your family ’ s Riviera Maya and into our.. Around 9pm, way too late for a weeklong trip with my family each... 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